Terms and conditions (Associations)

Why should I read this policy?

This policy describes how we at Orbi collect, use and protect your personal data.

What information do you collect about me?

We collect information that helps us provide the service to you, this includes:

  • Email

  • Name

  • Contact details

  • Food preferences

  • Job wishes

  • Graduation year and grade


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience.

Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices.

This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.

Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

How will you use my information?

We need to know something about you in order to provide you with newsletters and payment information and statistics in line with this overall policy. We will not collect more information than we need to provide our services to you.

How long will you have my information?

We have accounting requirements that mean we need to keep some of your information for up to 7 years, after which it will be deleted. Information that we use for newsletter sending or marketing will be kept until the time you choose to unsubscribe from it.

Who do you share my information with?

Your personal data may be handled by personnel in Sweden, no third party has access to your personal data as long as the law does not require us to share it. We have procedures in place to ensure that your personal data is handled safely and securely in accordance with current legislation. You can get more information by contacting us by e-mail. 

Where do you have my information?

Your information is stored in data centers within the European Union. For technical reasons, our subcontractors may need to move information to other countries outside the EU. If this happens, appropriate protective measures and standardized data protection regulations approved by the European Commission are used.

What are my rights?

  • Right to information: You can request to receive a copy of the personal data we have about you.

  • Right to rectification: We want to ensure that your information is up-to-date and correct. You can request to have your information corrected or removed if you believe it is incorrect.

  • Right to deletion: You can request that we delete your personal data. We may not delete information that the law requires us to retain.

  • Data portability: You can ask us to move your personal data from our IT environment to another, either another company or to you. This does not apply to data that the law requires us to retain

  • Withdraw consent: You can withdraw your consent to share your information or to receive marketing/mailings at any time. Either by unsubscribing from the notification or contacting us by email.

  • Complaints: You can submit a complaint to the data inspectorate if you believe that we are processing your personal data in violation of the data protection regulation. 

How can I use my rights?

If you want to exercise any of your rights, please contact us via email which is at the bottom of this policy. If you want to submit a complaint to the data inspectorate, you need to contact them.

Updates to this policy

We may update this policy and will then publish them on this website. This policy was last updated on April 26, 2024.

How you can contact us

If you have any questions regarding this policy or how we use your information, or your rights, you can contact us at the following address:

Ornamental Tree AB

Vallgatan 26

411 16 Göteborg