Help center

Back to home

Help center

Association

Orbi Pay

Association

Q&A for associations

Orbi Pay

How to set up Orbi Pay?

Is the association's account connected to a bank account?

Problems with verifying the organisation

How does Orbi Pay work?

Account

How to manage team roles

What is Workspaces?

Terms and conditions (Associations)

Events

How to update the event description?

How to add a cover image to an event?

Can I limit who will see the event?

How to create tickets?

Can I create different kinds of tickets?

How to enable questions?

How to answer questions?

Can we communicate with the attendees through the app?

Event images safe zones

See more

Membership

How to integrate memberships?

How are discount codes implemented and how are they prevented from spreading?

How to have pre-orders of tickets?

Is it possible to lock tickets to a membership group so that they cannot be resold?

The different memberships - Explained

Are you able to lock tickets to one membership group?

See more

Tickets

When will we receive the money from ticket sales?

What will be shown on the tickets?

How do we scan the tickets?

Can students re-sell a ticket they bought from someone else?

Can the design of the tickets and events be customised?

Can people not belonging to the same school buy a ticket to a party via Orbi, i.e. if the person does not see the event in their feed?

See more

Referrals

When will we receive the reward?

What does an active student mean?

What does the 2-month free trial of Orbi Pay mean and what happens when the trial is over?

A quick guide to referrals

How does the link work?

How is the reward calculated?

See more