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FIND YOUR ANSWERS HERE
We have gathered the most frequently asked questions here. If you can’t find what you’re looking for or need more info, don’t hesitate to contact us. We’ll be happy to help.
GENERAL QUESTIONS
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What schools are linked to Orbi?
SE: Luleå University of Technology, Umeå University, Mid Sweden University, Mälardalen University, KTH Royal Institute of Technology, Uppsala University, Linköping University, Örebro University, University of Skövde, University of Borås, University West, Dalarna University, University of Gothenburg, the Gothenburg School of Business, Economics and Law, Chalmers University of Technology, Blekinge Institute of Technology, Kristianstad University, Lund University, Malmö University
NO: The University of Bergen
DK: Copenhagen Business School
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Orbi Pay – how does it work?
To receive payments through our system, you need to register separately for that. However you will only need to do it once. You decide to what extent you want to be paid through our system. As the cashier, you get a full report of all sales within your organisation every week, often with a number of sub-groups included. There you will see sales by group/committee and ticket type. You can also refund tickets directly via our system – with fees refunded. In other words, there are no fixed costs.
Businesses
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What can Orbi do for businesses that want to reach students?
- Continuous expansion of your Employer brand
Via Orbi’s platform you can create a link to over 50% of Sweden’s colleges and universities. In our app, you can create unique target groups depending on the domains you are interested in getting exposure to. That way you can then brand yourselves as an employer where each target group gets a relevant introduction to you.
You get exposure 24/7, 365 days a year. Thanks to Orbi you get all-year-round access that allows the students you’re interested in to find and evaluate you.
- Quality job adverts
You can also use our platform to advertise your vacancies to a specific audience or all schools in parallel. The students’ preferences and yours are then matched to ensure that you get relevant applications of high quality.
- Continuous expansion of your Employer brand
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How does your pricing work?
You need a basic licence to access our system. The size depends on your needs. Once that is in place, you can create your profile to ensure long-term exposure.
For job adverts, what you pay is based solely on how many students find your job advert. You set a budget for each job. Total budget and a daily budget. Depending on the results, you then pay up to the maximum of the budget you set.
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How can Orbi guarantee that businesses reach relevant students?
Each student registers with their study programme and based on this are then matched to various fields of study. This is integrated with definitions issued by the Swedish Council for Higher Education. You then create your target groups in order to match with students who have set the same criteria for the employers they are looking for.
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How do you add new jobs to orbi career?
If you have an active licence for Orbi’s systems, you can sign in to your business dashboard via company.orbiapp.io, where you’ll find “jobs” under a separate tab. There you can enter general information about the position and specify its target group. The information will automatically be distributed throughout the network to the relevant students.
Students
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My school sells tickets via Orbi. How do I register?Download our app from your mobile app store – search for “Orbi” and then register for the school where you study. Didn’t find what you were looking for? Contact us at support@orbiapp.io
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My school isn´t listed as an option when I try to register. What should I do?
Contact us at support@orbiapp.io. We’ll be happy to help.
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Can I cancel a ticket purchase once I´ve bought the ticket?
That’s up to the event organiser. Returns and refunds are handled by them. If you want more information or request a refund, you’ll find the organiser’s contact details in the event’s detailed view.
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There´s a problem with my app. What should I do?
Contact us at support@orbiapp.io and we’ll help you as soon as we can!
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I can't access Orbi Career.
This may be because your school or section is not a member of our network of Career enabled schools. Contact us at support@orbiapp.io and we’ll give you an update on the status.
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My school does not use Orbi. Can I still use Orbi Career to find a job?
Yes, often Career is available even if your school is not a member. However, a school can always disable the function if they so wish.
Schools and associations
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We´re interested in our school joining Orbi. How do we book a demo?Register your interest via our website or email us at contact@orbiapp.io
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How can schools get started with Orbi?
After running a demo for you, we will set up a structure suitable for your association/section together with you, and organise training for the relevant parts of your organisation. The time frame is up to you. We can do it in just a day.
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How does your pricing work?
Simple. No minimum period! No fixed fees! Instead, we believe in a service where the benefit will create long-term engagement rather than locking you in legally. That’s why we have no start-up fees, annual charges or minimum subscription periods – the only time you’ll ever pay a fee is when you sell paid tickets, and then for as low as SEK 1.50 + 1.5% per ticket if you’ve joined Orbi Career.
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How can we implement Orbi into the school´s systems?
We have a growing number of integrations. Both integrations for membership systems as well as our APIs that automatically reflect your activities and organisational structure directly from Orbi to your website. You can also create unique links to all Orbi events to distribute them through other channels and drive traffic to your event.
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How do we create new events or tickets?
By signing in, provided you have received your account and sign-in details.
CAN’T FIND THE ANSWER TO YOUR QUESTION, OR NEED MORE INFO? CONTACT US. WE’LL BE HAPPY TO HELP!
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